8h88 Terms and Conditions

01 General Terms and Conditions

By accessing the 8h88 platform or creating an account, you are considered to have legally agreed to these terms and conditions. These terms apply to 8h88 and all its services — live casino, slots, cricket betting, and all other gaming sections.

If you disagree with any part of these terms, please refrain from using our platform. 8h88 reserves the right to update these terms at any time, and users will be notified of significant changes.

• These terms and conditions are governed by the applicable laws of Bangladesh.
• 8h88 operates as a secure and reliable online gaming platform.
• By accessing the platform, you agree to comply with all terms and conditions.
• If anything is unclear, please contact our 24/7 live chat support.

02 Account Registration and Eligibility

To create an account at 8h88, users must provide accurate and truthful information. Providing false information may result in immediate account closure and forfeiture of any funds held in that account.

Requirements for Registration

• Each individual may open only one account.
• Operating multiple accounts from the same device, IP address, or by multiple members of the same household is strictly prohibited.
• Providing your correct name, date of birth, mobile number, and payment details during registration is mandatory.
• Additional documents may be requested for identity verification (KYC).
• Keeping your account password confidential is the user's responsibility. 8h88 is not liable for unauthorized access to your account.

Grounds for Ineligibility

Account registration may be refused or cancelled for any of the following reasons:

• Being below the required age limit (see section 03).
• Registering from a country or region where online gaming is prohibited.
• Individuals whose accounts have been previously closed or permanently banned.
• Involvement in or allegations of fraudulent activity.

03 Age Restrictions

The minimum age to participate on the 8h88 platform is 21 years. A date of birth must be provided at registration, and identity documents may be requested at any time for age verification.

If a minor's account is identified, it will be closed immediately and all funds and bonuses earned in that account will be forfeited. We urge guardians to apply appropriate parental controls on shared family devices.

04 Deposit and Withdrawal Policy

All financial transactions at 8h88 are secured with full SSL encryption. We support all popular payment methods available in Bangladesh.

Supported payment methods

Deposit Terms

• Minimum deposit amount: ৳500 (for each payment method).
• Deposits must be made only from the account holder's own payment method.
• Deposits made through third parties are strictly prohibited.
• Once a deposit is successfully processed, it will be credited to your account instantly.
• For any deposit issues, please contact our 24/7 live chat.

Withdrawal Terms

• Minimum withdrawal amount: ৳800.
• Standard withdrawal processing time: 5–30 minutes.
• Withdrawals will only be sent to the same payment method used for the deposit.
• Identity verification (KYC) must be completed before withdrawals can be made.
• Funds derived from bonuses must meet the specified wagering requirements before withdrawal.
• Withdrawals may be temporarily held if fraudulent activity is suspected.

Anti-Money Laundering (AML)

8h88 is always vigilant against money laundering and terrorist financing. If suspicious financial activity is detected, the relevant account will be suspended for investigation and law enforcement agencies may be notified if necessary.

05 Bonuses and Promotions

8h88 offers various bonuses and promotions for new and regular players. Each bonus has specific terms that should be read carefully before claiming.

Welcome bonus

New members will receive a 100% bonus up to ৳15,000 on their first deposit. The wagering requirement for this bonus is 15 times the total of the deposit and bonus amount.

General Bonus Terms and Conditions

• Bonuses are valid for single use only (one account, one device, one IP address).
• Bonus funds cannot be withdrawn directly — withdrawal is possible only after wagering requirements are met.
• Bonuses may have a specific time limit for use; if the period expires, the bonus will be cancelled automatically.
• If an attempt is made to claim bonuses through fraudulent means, the bonus will be forfeited and the account will be closed.
• 8h88 reserves the right to change, suspend, or cancel any bonus offer at any time.

VIP Cashback Program

We have four VIP tiers for regular players. Weekly cashback is available at each tier:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.6% weekly cashback.
• Gold: Up to 0.9% weekly cashback.
• Platinum: Up to 1.2% weekly cashback.

You can gradually advance to higher tiers through regular gaming activity. The benefits and privileges of each tier differ, and you can learn more about them from our support team.

06 Fair Play Policy

8h88 is committed to ensuring a fair and transparent gaming environment at all times. The outcome of all games on our platform is determined randomly and is not predetermined in favor of any party.

Prohibited Activities

Any of the following activities are strictly prohibited and may result in permanent account closure:

• Using bots or automated software to play games.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Opening multiple accounts to abuse bonuses.
• Colluding with other players to influence game outcomes.
• Using fraudulent or fake payment information.
• Copying platform content or data or sharing it with third parties without permission.

07 Account Closure and Suspension

8h88 reserves the right to temporarily suspend or permanently close any account for any reason at any time. Possible reasons for account closure or suspension include:

• Violation of terms and conditions or involvement in fraudulent activity.
• Providing a false identity or information.
• Operating multiple accounts.
• Account remaining inactive for an extended period.
• At the user's own request (self-exclusion policy).

Status of Funds After Account Closure

If an account is closed due to a breach of terms and conditions, bonuses earned and related winnings may be forfeited. However, the return of the user's own deposited funds will be considered on a case-by-case basis after the verification process is complete. For any questions, contact us at [email protected].

08 Dispute Resolution

If you have a complaint or dispute, please first contact us through our 24/7 Bengali live chat or by email at [email protected]. We will make every effort to resolve any dispute fairly and promptly.

Complaints Process

1. First, submit your complaint via live chat or email and provide full details.
2. Our support team will provide an initial response within 72 hours.
3. If necessary, the matter will be escalated to senior management.
4. A final decision will be made after considering the views of all parties.

The decision of 8h88 will be considered final and binding. However, users may pursue applicable legal action if they choose.

09 Limitation of Liability

8h88 always strives to provide uninterrupted and error-free service, however we are not liable in the following situations:

• If a game or bet is cancelled due to an internet connection failure.
• If the service is temporarily unavailable due to unexpected technical errors or server issues.
• If loss occurs due to problems with the user's own device or software.
• If issues arise due to software errors from third-party game providers (such as Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming).
• If account password or access credentials fall into the hands of an unauthorized person.

8h88 is not liable under any circumstances for indirect losses or lost profits incurred by users.

10 Privacy and Data Protection

8h88 places the highest importance on protecting your personal information. Full details of how data collected on our platform is used can be found on our Privacy Policy page.

• All data is protected by industry-standard SSL encryption.
• User data is never sold to third parties.
• Information is not shared with any government body or external organization except where legally required.
• You may request to review or delete your data at any time.

11 Responsible Gaming

8h88 believes in responsible gaming and provides various tools to ensure the well-being and safety of all our players.

Available Tools

• Set Deposit Limits: You can set daily, weekly, or monthly deposit limits.
• Cool-Off Period: Your account can be temporarily deactivated for a specified period of time.
• Self-Exclusion: You can request to close your account yourself, either for a specific period or permanently.
• Gaming History: Review your complete deposit, withdrawal, and gaming history.

For more information on responsible gaming, visit our Responsible Gaming page. Remember — gaming is for entertainment only and should not be considered a source of income.

12 Changes to Terms

8h88 reserves the right to partially or fully modify these terms and conditions at any time. In the case of significant changes, registered users will be notified via email or through the platform.

• Updated terms and conditions will be considered effective from the date of publication.
• Continued use of the platform after any changes will be taken as agreement to the new terms.
• If you do not agree to the new terms, you may request to close your account.

For any questions or feedback regarding the terms and conditions, contact our support team: [email protected] — or use our 24/7 Bengali live chat.